User Articles
- David Klein
- Eric Ronhovde
Owned by David Klein
Welcome to Audian's Knowledge Database
Overview:
This landing page is a collection of articles and information about the features and changes that can be made by users or for users.
How To - Check Voicemail
How To - Bulk Device Changes
How To - Reset Users Portal Password
How To - Set Ring Time (User and Ring Group)
How To - Add A Device - SBPX
How To - Soft Disable a Phone
How To - Set Park Ring Time
How To - Create Voicemail Boxes
- How To - Add Additional Voicemail Email Notifications Contacts
- How To - Voicemail Controls
- How To - Create Email Notification Rule (Outlook)
- How To - Change Voicemail Greeting - SPBX
- How To - Enable or Disable Email Alerts for new Voicemail
How To - Assign Extensions & Phone Numbers - SPBX
How To - Create A User
How To - Change Voicemail box PIN
How To - Set E911 Address and Alerts
Audian User Features - SPBX
- How To - Enable Conference Bridge for Users
- How To - Enable Customized Call Recording
- How to - Enable/Disable Find Me Follow Me
- How To - Enable/Disable Voicemail Box for users
- How To - Enable Do Not Disturb
- How To - Enable Hot Desking
- How To - Enable Missed Call Alerts - User Feature
- How To - Setup Call Forwarding - SPBX
- How To - Setup Next Action for a User
- How To - Setup User Faxbox
How To - Bulk User Settings
User Settings:
These setting allow you to make changes to the User which are listed below.
User rows that have blue on them are customized callflows and some changes to that user will override any custom settings.
- Name
- Username
- Voicemail PIN
- Email Notification Address
- User Privilages
- Timezone
- Language
- Ringing Timeout (Seconds)
- Extension Number
Extensions:
Click the users extension to either un-assign or add an extension to the User.
Phone Numbers:
Click the Users number or none box to either add, buy, or un-assign a number.
Devices:
Click the Users Device or None box to either add or un-assign a device.