Welcome to Audian's Knowledge Database

Overview:

This landing page is a collection of articles and information about the features and changes that can be made by users or for users.

How To - Check Voicemail

How To - Bulk Device Changes

How To - Reset Users Portal Password

How To - Set Ring Time (User and Ring Group)

How To - Add A Device - SBPX

How To - Soft Disable a Phone

How To - Set Park Ring Time

How To - Create Voicemail Boxes

How To - Assign Extensions & Phone Numbers - SPBX

How To - Create A User

How To - Change Voicemail box PIN

How To - Set E911 Address and Alerts

E911 Document

Audian User Features - SPBX

How To - Bulk User Settings

User Settings:

These setting allow you to make changes to the User which are listed below.

User rows that have blue on them are customized callflows and some changes to that user will override any custom settings.

Name
Username
Voicemail PIN
Email Notification Address
User Privilages

Timezone
Language
Ringing Timeout (Seconds)
Extension Number

Extensions:

Click the users extension to either un-assign or add an extension to the User.

Phone Numbers:

Click the Users number or none box to either add, buy, or un-assign a number.

Devices:

Click the Users Device or None box to either add or un-assign a device.

Support

User Articles