Audian Phone Articles
Welcome to Audian's Knowledge Database
Phone Articles
Features & Services
- Find me, Follow me
- Eavesdrop
- What Is VoIP?
- E911 Admin
- Call Queues
- Caller ID Prepend
- 3-Way Call Conferencing
- Intercom
- Secure Real-Time Transport Protocol (SRTP)
- 911 Notification SMS & Email Setup
- HIPAA Compliance Policy
- Dynamic Caller ID
- Dial-By-Name Directory
- Voicemail
- Setup or Change Hold Music
- Do Not Disturb
- Move Calls
- Voice Recording Vendors
- Streaming Hold Music
- Feature Codes
- Directed Extension Pickup
- Holiday Schedules and Office Hours Strategy
- Call Recording
- Duo Two-Factor Authentication Set Up
- Virtual Receptionist
- Multicast Paging
- Ring Groups
- CSV Onboarding App
Fax Articles
- How To - Send A Test Fax
- How To - Send Fax via Audian User Portal
- How To - Send Virtual Faxes Online
- How To - Set the Main Fax Number
- How To - Troubleshoot Fax Issues
- How To - Send faxes via vFax (HIPPA Complaint Fax portal)
Tools & Downloads
Audian Portal
Troubleshooting
- How To - Stopping your numbers from being marked as Spam
- How To - Change Transport Options (TCP, UDP, NAPTR Settings)
- How To - Find MAC or IP Address on Phones
- How To - Optimize Networks for VoIP
- How To - Report Service Interruption
- How To - Resolve Missing Voicemail Emails - Outlook
- How To - Statically Assign NTP Server (Portal)
- How To - Troubleshoot Voicemail Light Indicator
- How To - Verify If The Audian Portal Is Down
- How To - Verify Phone Registration
- How To - View Call Logs
- How To - View Config Files
- Internet Connection Sharing
- Phone Troubleshooting
- Stop call volume from auto lowering
- What Is - Double NAT