Main Directory

Welcome to Audian's Knowledge Database

Popular Support Articles:

Login to the Audian Portal

How To - Add numbers to Blocklist - SPBX

How To - Close Your Office Due To Bad Weather

How To - View Call Logs

How To - Reset Users Portal Password

How To - Update User Name and Email

How To - Add A Device - SBPX

How To - Setup Feature Keys (BLF)

Phone Manuals:

Polycom Phones

CCX 400

Yealink Phones

Cisco Phones

Not Sure What Phone You Have? Click Here

Device Articles:

Factory Reset Articles

How To - Factory Reset Polycom Phones:

How To - Factory Reset Yealink Phones:

Provisioning Articles

How To - Provision Polycom Phones:

How To - Provision Yealink Phones:

How To - Provision Cisco SPA Series Phones:

Audian Softphone Information

Portal Articles:

User Portal Articles

Audian User Portal

Audian User Portal - Call Forwarding

Audian User Portal - Call History

Audian User Portal - Call Recording

Audian User Portal - Conference Bridge

Audian User Portal - Devices

Audian User Portal - Quick Faxing

Audian User Portal - Voicemail

Conference Manager Articles

Conference Manager

How To - Control The Conference Manager App

How To - Setup and Control the Conference Manager App

Callflow Articles

Call Flow - Setup Landing Page

Call Flow - General Features

Call Flow Custom Features

Troubleshooting:

How To - Report Service Interruption

How To - Find MAC or IP Address on Phones

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