How To - Setup Hold Music

Owned by David Klein
Last updated: Mar 07, 2023 by Eric Ronhovde

Description:

This article will show you how to do the following:

  • Setup Hold Music for Account and User

Free Hold Music: http://freemusicarchive.org/search/?quicksearch=happy

Professional Recording Services:

 Woodstock Media Group

800-864-6828

John Selzer (ext 3208)

johns@woodstockmediagroup.com

Methods:

 How To - Setup Account Level Hold Music
  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Select Smart PBX from the apps list.
  4. Click the Hold Music button.
  5. Click Upload and select any music files you have.
  6. Click Save Changes.
 How To - Setup Personal User Hold Music
  1. Login to the Audian Portal
  2. Click the 9 square button at the top right of the screen.
  3. Select Smart PBX from the apps list.
  4. Click Users on the left.
  5. Locate the user and click the User Feature section.
  6. Click the Music-On-Hold.

  7. Set the User Music-On-Hold Settings toggle to Enabled.
  8. Click Upload.
    1. Click the drop down and select a hold music already uploaded.
  9. Click Browse, select the MP3 file you would like to upload from your computer.
  10. Press the green Upload button.
  11. Click Save Changes.