false

New Features

Feature	App	Description	Release Date	Article

Disable Device Call Forwarding	SPBX	Disables Call Forwarding for a device.	06/06/22	Not Needed
Ring Group Single Reject	Callflows	A setting added to a ring group to fail on first failure.	06/06/22
SMS User Settings	SMS	Allows you to set SMS user settings	06/06/22
Eavesdrop	SPBX	Eavesdrop allows a supervisor to listen in on a call of a user they are assigned to.	03/17/22
Admin Number Activation	Numbers	Gives Super admins the ability to activate port_in numbers.	03/1/22
Callflow Enable/Disable	Callflows	Callflow modules can now be enabled and disabled which will skip the module.	03/1/22

false

Updates

Update	App	Description	Release Date

Quick Fax Refactor	User Portal, Fax App	Updated the web fax app.	06/06/22
User Creation Options	Users	Add extra settings when creating users.	03/1/22
Main Fax Email List Manager	SPBX	Added a list manager to handle adding and removing emails.	03/1/22
API Retry	Core	API's that return large data now will retry on failure.	03/1/22
Stream URL Validation	Users - Features	URL Validation.	03/1/22
Quick Search Number Filter	User Portal	Search bars now find more combinations of numbers.	03/1/22
Account Notes Formatting	Accounts	Account Notes now use new line formatting.	03/1/22

false

Bug Fixes

Bug	App	Description	Release Date

Record From Browser Fix	SPX	Fixed the code and no longer is supported on IE.	06/06/22
Homer Time Fix	Calllogs	Changes the time to better find logs.	03/1/22
Bulk User Setting Callflow Bug	SPBX Bulk User Setting	Fixed an issue where users with no callflows would break the tool.	03/1/22

false

New Features

Feature	App	Description	Release Date	Article

User Next Action	SmartPBX	Allows users to set a users callflow to a next action
Bulk User Settings	SmartPBX	Allows users to bulk change user settings.
Riff Library	Dev	Created a library to making development quicker	12/7	See Dev
Duplicate Callflows	Callflows	Allows Super admins to duplicate callflows	11/29
Polycom Speed Dial Automata	SPBX	A new feature for Polycom Devices in the portal	11/18
Directory Export	SPBX	Added the ability to export	09/21/21	Not Needed
Super Admin Porting	Porting	Updated the porting process to expedite the process for super admins.	08/31/21
CRM Integration	Smart PBX	Admins can now add CRM settings to their accounts.	08/31/21
Multi-Casting Toggle	SPBX	Created a toggle for admins to enable or disable multicast paging	07/28/21
Account Reporting App	Account Reporting	Created an app that allows users to generate account/sub account reports for users, devices, and numbers and export those reports to CSV.	06/15/2021
Yealink Device Buttons Toggle (DND & Callforward)	Smart PBX	Added the ability to remove or enable the callforward and DND button from Yealink devices.	05/14/2021
Blocklist	Smart PBX	Added a module on the front page of SPBX to add and remove blocklists and numbers.	04/16/2021
On Demand Call Recording	Call Recording	On Demand call recording allows users to dial a star code to start recording an active call.	04/16/2021
Easy Block List Add/Removal Popup	Smart PBX - Call History	Added a button in Call Logs where users can add a number to a blocklist or remove the number.	04/16/2021

false

Updates

Update	App	Description	Release Date	Article

Numbers Section Callflow Names	SPBX	Assigned numbers list now shows what callflow the number is assigned to.	11/29	Not Needed
Call Recording Owner ID Update	Call Recording	See Pull Request MN-220	10/22/21	Not Needed
Bulk Feature Key Refactor	SPBX	Updated Bulk Feature Keys App.	10/20/21	Not Needed
SMS Auto Response Module	SMS	Auto Responder Option	10/12/21	Not Needed
AUP Fax Size Limit	User Portal	Update makes sure that faxes that are over sized show an error message.	09/21	Not Needed
Hold Music Selectability	SPBX	Updated Hold Music Select to include more options	09/21/21	Not Needed
Callfow Number Search	Callflows	Updated the format used to search for a number in the dropdown search to a more standard format.	08/31/21	Not Needed
Audian Commons	Audian Commons	Created a place to code out utility functions and components that are accessible throughout the entire platform for developers.	08/31/21
SliceString Handlebar Helper	Core	Added a handlebars helper to slice a string.	08/31/21
CompareOr Handlebars Helper	Core	Added a handlebars helper that compares 2 options as opposed to the default compare which only handles 1.	07/28/21	compareOr
SPBX no longer allows ext 8863	SPBX	Users can no longer make a user with the ext 8863 as it is used.	07/28/21	Not Needed
Polycom CCX Icons	All	Added the CCX Polycom Icons to the portal.	06/11/21	Not Needed
Numbers Change Log	Numbers	When modifying or creating a number for the account the user and account ID's are stored on the metadata information so that last changed by information can be tracked.	05/18/2021	Not Needed
Call Queues Supervisor Settings	Call Recording	Added the ability to supervise call queue groups.	04/18/2021
Call Queues Sorting	Call Recording	Added the ability to sort/filter/view call recordings from call queues.	04/18/2021	Not Needed
Call Recording Storage Limitation	Call Recording, Audian User Portal	Accounts with no AWS storage setup for their call recordings are now only stored for 60 days. Accounts with AWS storage do not have this limitation.
Download TTS Media	Smart PBX	Added the ability to download TTS and MP3 greeting media files from the portal.		Not Needed

false

Bug Fixes

Bug	App	Description	Release Date

Call Recording Datepicker	Call Recording	Fixed the AWS date limiter.	09/21/21
Re-Added Transcription	User Portal	Re-added Transcription to the user portal.	06/16/21
Filter By Number Fix	Call Recording	Updated the filter by number code.	05/25/21
Numbers Scroll Issue	SPBX - Numbers	Fixed an issue where the popup for some of the numbers settings would disable scrolling for the rest of the app.	04/16/2021
Call History Date Filter API Call	Audian User Portal/Call Recoding	Corrected this filter option by adding an API call with filter data to return more effective results.
Device Multi Select	Smart PBX	Fixed an issue with the search bar and select all devices visible instead of all devices on the account.
Bulk Feature Key Missing User Bug	Smart PBX	Fixed an issue where the bulk feature key edit tool would crash if a device had a presence key with a missing user.

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false

New Features

Feature	App	Description	Release Date	Article
Assign Phone Numbers in CSV	CSV App	Added the ability to add phone numbers to users in the CSV file to upload and assign them to new users being created in the portal.	08/05/20
Device Config File Tool	SPBX - Devices	Super admins now have a button in the SIP devices details section for faster support.	08/05/20	Internal Pending
Custom Callflow Display	SPBX - Users	Added the ability to see which users have custom callflows to reduce custom callflows being overridden by changes to the user.	08/05/20
Super Admin Number Delete	SPBX, Numbers	Only super admins are allowed to delete numbers from an account/	07/28/20	No Article Needed
New Call Recording App	Call Recording	Added a ton of new features and look to the app. Supervisors now only see users they are supervising. Recording filters Forced User Settings, Account Level Settings, and Storage Settings	07/23/20		\n\n66\nincomplete\n \n\n
Device Config Button	SmartPBX - Devices	Added a button in SIP devices settings that will take you to the devices config file for troubleshooting purposes	07/22/20		\n\n67\nincomplete\n \n\n
Advanced Callflows in Groups	SmartPBX - Groups	Added ability for groups next-action to include the main callflow and any advanced callflows.	05/27/20	No Article Needed
TCP Options	Core	Added settings to allow devices or accounts to be set to use TCP for SIP Signaling.	05/27/20
Fax Image Quality	Faxes, Email to Fax	Upgraded fax PDF image conversion to ensure better quality outbound faxes.	05/22/20	No Article Needed
Dynamic Caller ID	Dynamic Caller ID	Added application that allows accounts to customize the outbound Caller ID used based on a set of rules	05/14/20
Voicemail Callback	Core	Added ability to press 9 while listening to a voicemail to call the number back.	05/01/20
Voicemail Oldest Message First	SmartPBX	Added option to have voicemail played by oldest message first when listening via your phone.	05/01/20
Directed Extension Pickup	Core	Added ability to pick up ringing extensions by dialing *87 followed by the extension number.	05/01/20
User Missed Call Alert	Smart PBX - Users	Added Missed Call Alert feature under Users so that users can be notified via email when a call is missed.	05/01/20		\n\n54\nincomplete\n \n\n
Send Fax from Fax Manager	Fax Manager	Added ability to send faxes from any faxbox through the Fax Manager App.	05/01/20		\n\n60\nincomplete\n \n\n
Voicemail Media Select - Audian User Portal & SPBX - Voicemail	Audian User Portal - Settings	Made a new Media select option for setting users voicemail. Feature includes the options: Text to Speech Web Audio Recording Upload	05/01/20		\n\n61\ncomplete\n \n\n
Settings Tab - Audian User Portal	Audian User Portal - Settings	Created a new section in the user portal called Settings and moved all the user settings options to there.	05/01/20	Audian User Portal > Settings	\n\n62\ncomplete\n \n\n
Raw Fax Data - Audian User Portal	Audian User Portal - Faxes	Added an option in each fax record to see the raw fax data.	05/01/20	No Article Needed	\n\n63\ncomplete\n \n\n
Audian User Portal Corrections	Audian User Portal	Refactored and cleaned up a lot of code for the portal. We also added minor feature additions and corrections. Quick Fax Formatting - Dashboard Call Direction for Recent Activity - Dashboard Click To Call Popup CSS All Filters Search Bar CSS Voicemail App CSS Media Player - Call Recording BLF Update Confirmation	05/01/20	No Article Needed	\n\n64\ncomplete\n \n\n
Voicemail Transcription	Audian User Portal - Voicemail	Added the ability to view voicemail transcriptions via email and the user portal.	05/01/20		\n\n65\ncomplete\n \n\n
Simplified Call Recording Setup	SmartPBX, Call Recording, Callflows	Added default storage settings so that users no longer need to enter a URL to enable recording in any app.	05/01/20	No Article Needed
SPBX Voicemail Greeting Browser Recorder	Smart PBX - Voicemail Boxes	Added the ability to record greetings from the browser	05/01/20		\n\n59\ncomplete\n \n\n
Device Sidecar Separation	Smart PBX - Devices	Separated the sidecars from the none sidecar device section. On click a list of sidecar options will display below the model selection.	05/01/20		\n\n58\ncomplete\n \n\n
Callflows Greeting Browser Recorder	Callflows - Media	Added the ability to record greetings from the browser.	05/01/20	No Article Needed	\n\n55\ncomplete\n \n\n
SPBX Menu Greeting Browser Recorder	Smart PBX - Main Number	Added the ability to record greetings from the browser - Only supported on Chrome	05/01/20	(Main Number > Auto Attendant)	\n\n56\ncomplete\n \n\n
Call Recording Settings	Call Recording	Added options in the Call Recording settings to define max recording length and file format type.	02/12/20		\n\n52\ncomplete\n \n\n
International Settings	Account	Set the international calls settings to off by default when creating a new account.	02/07/20	No Article Needed
Alternative Email Duplication	Smart PBX	Adding an error catch when setting an alt email address that matches the users current email.	02/07/20	No Article Needed	\n\n46\ncomplete\n \n\n
Default Conference Bridge Required Field and Error Handling	Smart PBX	Added error handling if a user does not enter an ID number.	02/07/20	No Article Needed	\n\n47\ncomplete\n \n\n
Call Recording Description	Call Recording	Added a description to the feature to clarify what the feature does.	02/07/20	No Article Needed
Call Recording User Filtering	Call Recording	Added ability for Supervisors to filter recordings based upon users that they supervise.	01/13/20	How To - Apply Advanced Call Recording Filters	\n\n43\ncomplete\n \n\n

false

Bug Fixes

Bug	App	Description	Release Date
Voicemail Settings Error	Audian User Portal - Settings	Fixed an issue when users who do not have a voicemail box ID matching the users primary ext clicked settings and the page would not load.	08/11/20
Number Manager Scroll Bug	Number Manager	Fixed an issue where the number manager scroll stops working once you delete numbers.	07/29/20
Account Provision String Generation	Accounts	Fixed issue where account provision string was not being automatically generated.	05/27/20
Account Creation Button Hidden	Accounts	Fixed issue where buttons during account creation could be hidden under the support chat icon.	05/27/20
Sort and Search Fix	Audian User Portal	Fixed the issue with sorting or searching breaks Click to Call.	05/01/20
Fixed Row Headers	Audian User Portal - Contact	Fixed the export feature to display the headers in the CSV file.	05/01/20
Quick Fax	Audian User Portal - Faxes	Fixed the Quick Fax popup so that it launches now.	05/01/20
Call Forwarding Toggle	Audian User Portal	Fixed the Forwarding toggle at the top right to update when forwarding is enabled in Settings.	05/01/20
Ring Groups Not Honoring Order	Callflows	Fixed bug where in certain instances ring groups would not properly honor the delay order specified.	04/30/20
Blank Screen After Login	Login	Fixed bug where the user could experience a blank page after login if chat app was not able to be properly loaded.	04/03/20
PBX Connector Permissions	PBX Connector	Fixed bug where admins could attempt to set up IP Auth based trunks. These require Audian admins to properly set up and are limited to such now.	03/31/20
Audian User Portal Recordings	Audian User Portal	Fixed bug where if company recordings were set for a AWS S3 Bucket users would be unable to play them through the User Portal.	03/31/20
Media Player Fix	Audian User Portal	Updated the API call to get media for the media player.	03/30/20
Conference Entry/Exit Tones	Conferences	Fixed bug where disabling "Play Entry" and "Play Exit" tones did not properly disable these during conference calls.	02/07/20
1 Time Use Holiday	Smart PBX	Fixed bug when using 1-time use holidays generating the wrong date.	02/07/20
Alternative Email Duplication	Smart PBX	Fixed bug by adding a error catch when setting alt email address that matches the users current email.	02/07/20
Update Email Disables Fax Box	Smart PBX	Fixed a bug when changing the email of a user disables their personal faxbox.	02/07/20
Call Recording S3 KB Link	Call Recording	Fixed the link near the S3 settings in call recording so that it opens a new tab.	02/07/20
Account DHCP Provisioning KB Link	Account	Fixed the link to open the article in a new tab.	02/07/20
User Portal Device Feature Key CSS Corrections	User Portal	Made CSS corrections to this app feature to act like the Smart PBX version.	02/07/20

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New Features

Feature	App	Description	Release Date	Article
Holiday Time Range	Smart PBX - Main Number	It allows users to set a time range for defined holidays.	12/20/19		\n\n2\nincomplete\n \n\n
Bulk National Holidays	Smart PBX - Main Number	It allows users to select which National Holidays the company is OOC and adds them all in bulk.	12/20/19		\n\n3\ncomplete\n \n\n
One Time Use Holidays	Smart PBX - Main Number	It allows the user to define a 1 time use holiday.	12/20/19		\n\n4\ncomplete\n \n\n
Bulk Device Reboot	Smart PBX - Devices	This feature allows users to select a group of devices and reboot them.	12/20/19		\n\n5\ncomplete\n \n\n
Bulk Device Delete	Smart PBX - Devices	This feature allows users to select a group of devices and delete them.	12/20/19		\n\n6\ncomplete\n \n\n
Bulk Device Feature Keys	Smart PBX - Devices	This feature allows users to select a group of devices and add, change, or copy features keys to all the selected devices.	12/20/19		\n\n7\ncomplete\n \n\n
User Notes	Smart PBX - Users	This feature allows admins to add notes to users and will display an icon on the users that have notes.	12/2019		\n\n8\ncomplete\n \n\n
Persistent User Sorting	Smart PBX - Users	This feature will retain sorting by name or extension after making changes.	12/20/19	No article needed	\n\n9\ncomplete\n \n\n
Default Conference Bridge Settings	Smart PBX - Main Number	This feature allows admins to set up a default conference bridge that is not assigned to a user when assigning a company conference number.	12/20/19		\n\n10\ncomplete\n \n\n
Bulk User Device Visibility	Smart PBX - Devices	This feature allows users to see all of the devices assigned to a user in the user section so that the user can see the device's status easier.	12/20/19	No article needed	\n\n11\ncomplete\n \n\n
Ability to Name E911 Locations	Core	Added ability for users to add a location name when setting E911.	11/22/19		\n\n13\ncomplete\n \n\n
Added Auto City/State for E911	Core	Added feature where E911 address city and state will auto populate after a zip code is entered.	11/22/19	No article needed	\n\n14\ncomplete\n \n\n
E911 Admin App	E911 Admin App	Added E911 Admin App that allows admins to edit E911 locations, assign devices to locations and easily provide an E911 audit.	11/18/19		\n\n15\ncomplete\n \n\n
CSV App - Bulk Add Users/Devices	CSV Onboarding	These upgrades allowed VPM's and new customers to build out accounts faster.	10/21/19		\n\n16\ncomplete\n \n\n
CSV App - Bulk Add Feature Keys	CSV Onboarding	This feature allows users to add feature keys to all the new devices created in the CSV app.	10/21/19		\n\n17\ncomplete\n \n\n
More Robust Fax Features	Audian User Portal	Added additional faxing capability so that users can auto generate a cover sheet, merge PDFs and preview in-browser before sending.	10/3/19		\n\n19\nincomplete\n \n\n
Audian Chat Support	Core	Added chat support to Audian Portal.	9/27/19		\n\n20\ncomplete\n \n\n
Selectable User Caller ID	Smart PBX - Users	Added ability to select any user number, main number, or account number for a user's outbound Caller ID.	9/19/19		\n\n21\ncomplete\n \n\n
StatusPage Embed	Core	Added Status Page embedded to Audian Portal so that users will be notified of any outstanding issues or schedule maintenance.	9/10/19	Need Article - Talk to Anthony	\n\n23\nincomplete\n \n\n
Call Recording Media Player	Call Recording	Added more robust media player to call recordings.	8/7/19	No article needed	\n\n24\ncomplete\n \n\n
AWS S3 Recording Storage	Call Recording	Added ability for users to store call recordings in their own AWS S3 buckets.	8/7/19		\n\n25\ncomplete\n \n\n
Selectable Page Size	Call Recording	Added ability for users to select how many call recordings they wish to view per page.	8/7/19	Disabled	\n\n26\ncomplete\n \n\n
Advanced Filtering	Call Recording	Added advanced filtering so that users can more easily find specific recordings.	8/7/19	How To - Apply Advanced Call Recording Filters	\n\n27\ncomplete\n \n\n
Made no_match Callflow Admin Only	Callflows	Moved the no_match callflow into the Admin only section so that normal users would not accidentally modify this.	7/31/19	No Documentation	\n\n28\ncomplete\n \n\n
Added Voicemail Transcription	Callflows	Added Voicemail Transcription option in callflows voicemail section.	7/31/19		\n\n29\ncomplete\n \n\n
Name and Number Boxes for Speed Dial	Smart PBX - Devices	Added separate Name and Number input boxes for Speed Dial settings.	7/31/19		\n\n30\ncomplete\n \n\n
User Billing Settings	Smart PBX - Users	Added internal user to designate users as common seats or non billable.	7/31/19	Internal - Article Needed	\n\n31\ncomplete\n \n\n
Added New Device Support	Smart PBX - Devices	Added support for most recent Yealink and Polycom devices.	7/30/19	No article needed	\n\n32\ncomplete\n \n\n
Click to Call	Call Recording	Added click to call functionality on numbers displayed in recording rows.	7/15/19	No article needed	\n\n33\nincomplete\n \n\n
Inbound and Outbound CNAM	Call Recording	Added ability for users to see inbound and outbound CNAM name associated with recordings.	7/15/19	No article needed	\n\n34\ncomplete\n \n\n
Name and Number Boxes for Speed Dial	Audian User Portal	Added separate Name and Number input boxes for Feature Key Speed Dial settings.	7/8/19	No article needed	\n\n35\ncomplete\n \n\n
Supervisor Mode	Call Recording	Added "Supervisor Mode" so that admins can designate call recording supervisors that can only view a subset of user recordings.	7/3/19		\n\n36\ncomplete\n \n\n
3-Way Vlan Setting	Smart PBX - Devices	Added 3-way vlan selector so that devices can have a vlan set, none, or use account default.	5/19/19		\n\n37\ncomplete\n \n\n
CallQueue Viewer App	CallQueue Viewer	Added CallQueue Viewer App so that users with queues can view status of queue members.	5/13/19		\n\n38\nincomplete\n \n\n
Provision Zone Selector	Accounts	Added Zone Selector to Accounts Provision section so that super admins can set which zone devices register to.	4/17/19		\n\n39\nincomplete\n \n\n
Provision Zone Selector	Smart PBX - Devices	Added Zone Selector to devices section so that super admins can set which zone specific devices register to.	4/16/19		\n\n40\nincomplete\n \n\n
Voicemail Reset Option	Smart PBX - Users	Added feature to reset voicemail box to prepare for a new user.	3/13/19		\n\n41\ncomplete\n \n\n
Voicemail Transcription	Smart PBX - Users	Added ability for admins to enable voicemail transcription per user.	2/25/19		\n\n42\ncomplete\n \n\n

false

Bug Fixes

Bug	App	Description	Release Date
Users Unable to Change Password	Control Center	Fixed issue where users were unable to update their password from the Control Center.	12/23/2019
Porting In Numbers Added to Users Fail	SmartPBX - Users	Fixed issue where numbers in the port-in state would throw an error when added to a user.	12/23/2019
Supervisor Recordings Fail to Load	Call Recording	Fixed issue where call recordings would fail to load if one or more of the users supervised were removed from the system.	12/11/2019
Number Filtering Not Filtering Properly	Call Recording	Fixed issue where some filtering would sometimes not work depending on if the to/from number had a +1 in it or not.	11/27/2019
Direction Sometimes Inaccurate	Call Recording	Fixed bug where direction label could be inaccurate based on how call recording was set up on an account.	11/22/2019
Inability to Scroll After Updating e911	Core	Fixed bug where users were unable to scroll on a page after updating an e911 address.	11/22/2019
Direction Sorting Non-Functional	Call Recording	Fixed bug where call recording could not be properly sorted by direction.	10/16/19
Complex Account Recording Settings	Call Recording	Simplified account level call recording settings to be more clear to the end-user.	10/16/19
Fax Size Limit	Audian User Portal	Fixed bug where max fax size was not properly being calculated with multiple file uploads.	10/4/19
User Level Recordings Not Visible	Call Recording	Fixed bug after system upgrade where user level call recordings were not visible.	9/23/19
Account Line Formatting in Chrome 78+	Accounts	Fixed bug where on Chrome V78+ account data lines would flicker and auto expand.	9/9/19
User Creation Tab Order	Smart PBX - Users	Fixed bug where tab order was incorrect when creating a user.	9/9/19
Plus 1 Being Appened to Extension	Smart PBX - Users	Fixed bug where a +1 was being improperly appended to extensions.	9/3/19
Device Creation Failing	Smart PBX - Devices	Fixed bug where devices where ID didn't match Name would fail to provision once created.	8/26/19
User Devices Failing to Provision	Smart PBX - Users	Fixed bug where MAC addresses were not being saved in lowercase and could fail to provision.	8/26/19
Header Bar Overflowing Screen	Audian User Portal	Fixed bug where long names could cause the header bar to overflow a user's screen.	8/23/19
Filtering Extensions with +1 Prefix	Call Recording	Fixed bug where filters would not work properly for extensions beginning with +1.	8/8/19
E164 Formatting for Phone Numbers	Call Recording	Fixed bug where phone numbers were not being displayed in friendly E164 format.	8/8/19
Inability to Edit Softphone	Smart PBX - Devices	Fixed bug where users could not view Softphone credentials in certain instances.	8/8/19
Feature Key Popup Overflowing	Smart PBX - Devices	Fixed bug where Feature Keys could overflow the popup window.	7/31/19
Viewing Recordings as Superadmin	Call Recording	Fixed bug where superadmins could not view recordings across other accounts.	7/8/19
Header Bar Displayed Twice	Audian User Portal	Fixed bug where top header bar could be displayed twice in certain circumstances.	4/30/19
Header Bar Data Display Fixes	Audian User Portal	Fixed bug where top header data was sometimes improperly displayed.	4/9/19
Updated Fax Send Message	Audian User Portal	Updated fax send message to be more clear.	4/9/19
Device not Rebooting on Save and Reboot	Smart PBX - Devices	Fixed bug where devices would fail to reboot on Save and Reboot when changing SIP Credentials.	2/25/19

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New Feature Release Log

Description:

Features: