Welcome to Audian's Knowledge Database

Audian Account Reporting

How To - Generate Account Report
Audian Call Recording

User Settings - Audian Call Recording
Call Recordings - Audian Call Recording
Account Settings - Audian Call Recording
Audian User Portal

Audian User Portal - Caller ID
Audian User Portal - Call Forwarding
Audian User Portal - Call History
Audian User Portal - Call Recording
Audian User Portal - Conference Bridge
Audian User Portal - Devices
Audian User Portal - Faxes
Audian User Portal - Voicemail
Call Center v5.4

How To - Add Call Queue
How To - Create Away States
How To - Add/Remove Members
How To - Assign Agents to a Queue/Campaign
How To - Assign Devices in Call Center
How To - Manage Agent Login and Ready State
How To - Sign Into A Call Queue
How To - View Agent Performance charts
How To - Create Outbound Call Campaigns
Call Flow Articles

Call Flows
How To - Change a Menu/Auto Attendant Greeting
Ring Group Single Reject Option
Conference Manager

How To - Control The Conference Manager App
How To - Create Conference Bridge HUB & Personal Conference Bridges
How To - Setup and Control the Conference Manager App
Dynamic CallerID

Fax Manager App

How To - Send Fax via Fax Manager App
Operator Console and Operator Console Pro

How To - Use the Operator Console Application
How To - Make a call via the Operator Console Pro
PBX Manager Articles

Add Numbers to a PBX
Setup A PBX
Smart PBX

Login to the Audian Portal
How To - Export Company Directory
How To - Enable Account Apps (Account Admin)
User Articles
How To - Setup Hold Music
How To - Create Ring Groups - Smart PBX
How To - Port Numbers
Set Custom VLAN settings
How To - Create and Add numbers to Blocklist - SPBX
How To - Use Online Chat Support
Caller ID
Voicemail Manager

How To Articles

Welcome to Audian's Knowledge Database