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How To - Access the Call Queue Viewer
How To - Access the Call Queue Viewer
- Eric Ronhovde
Owned by Eric Ronhovde
Description:
This article will show you how to do the following.
- How to log into the Call Queue Viewer to see what calls are holding.
Methods:
- Login to the Audian Portal.
- Click the 9 square button at the top right of the screen.
- Select CallQueue Viewer from the applications list.
- The Call Queue is now displayed.
Note: If more than one Queue is setup and logged into, the Select Queue menu at the top right will allow users to switch between queues to view.
, multiple selections available,
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