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Ring Group Single Reject Option
Ring Group Single Reject Option
David Klein
Eric Ronhovde
Owned by David Klein
Description:
This article will show you how to do the following:
- Enable and Disable Single Failure Reject
If enabled, a call will be forcibly moved to the next action in the callflow if any user in the group rejects the call.
Methods:
- Login to the Audian Portal.
- Click the 9 square button at the top right of the screen.
Click the Call Flows app icon.
- Click Call Flows.
- Select the Callflow from the list on the left.
- Double click the Ring group cell in the call flow.
- Toggle the Single Failure Reject option.
- Click Save on Ring Group window.
- Click Save Changes at the top of the callflow
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