Feature | App | Description | Release Date | Article |
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Holiday Time Range | Smart PBX - Main Number | It allows users to set a time range for defined holidays. | 12/20/19 | Holiday Schedules and Office Hours Strategy | |
Bulk National Holidays | Smart PBX - Main Number | It allows users to select which National Holidays the company is OOC and adds them all in bulk. | 12/20/19 | Holiday Schedules and Office Hours Strategy | |
One Time Use Holidays | Smart PBX - Main Number | It allows the user to define a 1 time use holiday. | 12/20/19 | Holiday Schedules and Office Hours Strategy | |
Bulk Device Reboot | Smart PBX - Devices | This feature allows users to select a group of devices and reboot them. | 12/20/19 | How To - Bulk Device Changes | |
Bulk Device Delete | Smart PBX - Devices | This feature allows users to select a group of devices and delete them. | 12/20/19 | How To - Bulk Device Changes | |
Bulk Device Feature Keys | Smart PBX - Devices | This feature allows users to select a group of devices and add, change, or copy features keys to all the selected devices. | 12/20/19 | How To - Bulk Device Changes | |
User Notes | Smart PBX - Users | This feature allows admins to add notes to users and will display an icon on the users that have notes. | 12/2019 | How To - Add User Notes | |
Persistent User Sorting | Smart PBX - Users | This feature will retain sorting by name or extension after making changes. | 12/20/19 | No article needed | |
Default Conference Bridge Settings | Smart PBX - Main Number | This feature allows admins to set up a default conference bridge that is not assigned to a user when assigning a company conference number. | 12/20/19 | Audian User Portal - Conference Bridge | |
Bulk User Device Visibility | Smart PBX - Devices | This feature allows users to see all of the devices assigned to a user in the user section so that the user can see the device's status easier. | 12/20/19 | No article needed | |
Ability to Name E911 Locations | Core | Added ability for users to add a location name when setting E911. | 11/22/19 | How To - Set E911 Address and Alerts | |
Added Auto City/State for E911 | Core | Added feature where E911 address city and state will auto populate after a zip code is entered. | 11/22/19 | No article needed | |
E911 Admin App | E911 Admin App | Added E911 Admin App that allows admins to edit E911 locations, assign devices to locations and easily provide an E911 audit. | 11/18/19 | E911 Admin | |
CSV App - Bulk Add Users/Devices | CSV Onboarding | These upgrades allowed VPM's and new customers to build out accounts faster. | 10/21/19 | CSV Onboarding App | |
CSV App - Bulk Add Feature Keys | CSV Onboarding | This feature allows users to add feature keys to all the new devices created in the CSV app. | 10/21/19 | CSV Onboarding App | |
More Robust Fax Features | Audian User Portal | Added additional faxing capability so that users can auto generate a cover sheet, merge PDFs and preview in-browser before sending. | 10/3/19 | Audian User Portal - Quick Faxing | |
Audian Chat Support | Core | Added chat support to Audian Portal. | 9/27/19 | How To - Use Online Chat Support | |
Selectable User Caller ID | Smart PBX - Users | Added ability to select any user number, main number, or account number for a user's outbound Caller ID. | 9/19/19 | How To - Setup User Caller ID | |
StatusPage Embed | Core | Added Status Page embedded to Audian Portal so that users will be notified of any outstanding issues or schedule maintenance. | 9/10/19 | Need Article - Talk to Anthony | |
Call Recording Media Player | Call Recording | Added more robust media player to call recordings. | 8/7/19 | No article needed | |
AWS S3 Recording Storage | Call Recording | Added ability for users to store call recordings in their own AWS S3 buckets. | 8/7/19 | /wiki/spaces/DEV/pages/1180361 How To - Setup Amazon S3 for Call Recording | |
Selectable Page Size | Call Recording | Added ability for users to select how many call recordings they wish to view per page. | 8/7/19 | Disabled | |
Advanced Filtering | Call Recording | Added advanced filtering so that users can more easily find specific recordings. | 8/7/19 | How To - Apply Advanced Call Recording Filters
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Made no_match Callflow Admin Only | Callflows | Moved the no_match callflow into the Admin only section so that normal users would not accidentally modify this. | 7/31/19 | No Documentation | |
Added Voicemail Transcription | Callflows | Added Voicemail Transcription option in callflows voicemail section. | 7/31/19 | /wiki/spaces/SUPD/pages/1580321 | |
Name and Number Boxes for Speed Dial | Smart PBX - Devices | Added separate Name and Number input boxes for Speed Dial settings. | 7/31/19 | How To - Setup Feature Keys (BLF) | |
User Billing Settings | Smart PBX - Users | Added internal user to designate users as common seats or non billable. | 7/31/19 | Internal - Article Needed | |
Added New Device Support | Smart PBX - Devices | Added support for most recent Yealink and Polycom devices. | 7/30/19 | No article needed | |
Click to Call | Call Recording | Added click to call functionality on numbers displayed in recording rows. | 7/15/19 | No article needed | |
Inbound and Outbound CNAM | Call Recording | Added ability for users to see inbound and outbound CNAM name associated with recordings. | 7/15/19 | No article needed | |
Name and Number Boxes for Speed Dial | Audian User Portal | Added separate Name and Number input boxes for Feature Key Speed Dial settings. | 7/8/19 | No article needed | |
Supervisor Mode | Call Recording | Added "Supervisor Mode" so that admins can designate call recording supervisors that can only view a subset of user recordings. | 7/3/19 | How To - Setup Supervisor Mode - Call Recording | |
3-Way Vlan Setting | Smart PBX - Devices | Added 3-way vlan selector so that devices can have a vlan set, none, or use account default. | 5/19/19 | Set Custom VLAN settings | |
CallQueue Viewer App | CallQueue Viewer | Added CallQueue Viewer App so that users with queues can view status of queue members. | 5/13/19 | How To - Access the Call Queue Viewer | |
Provision Zone Selector | Accounts | Added Zone Selector to Accounts Provision section so that super admins can set which zone devices register to. | 4/17/19 | /wiki/spaces/SUPD/pages/1578751 | |
Provision Zone Selector | Smart PBX - Devices | Added Zone Selector to devices section so that super admins can set which zone specific devices register to. | 4/16/19 | /wiki/spaces/SUPD/pages/1578751 | |
Voicemail Reset Option | Smart PBX - Users | Added feature to reset voicemail box to prepare for a new user. | 3/13/19 | /wiki/spaces/SUPD/pages/1578406 | |
Voicemail Transcription | Smart PBX - Users | Added ability for admins to enable voicemail transcription per user. | 2/25/19 | /wiki/spaces/SUPD/pages/1580321 | |