How To - Setup Missed Calls Alerts

Owned by David Klein
Last updated: Dec 14, 2022 by Eric Ronhovde
2 min read

Description:

The Missed Call Alerts feature allows you to setup an alert when a call comes in, but a Voicemail is not left.

This article will show you how to

  • Setup Text/Email notifications for missed calls

Carrier SMS URLs:

AT&T: [insert 10-digit number]@txt.att.net

Verizon: [insert 10-digit number]@vtext.com

T-Mobile: [insert 10-digit number]@tmomail.net

Sprint: [insert 10-digit number]@messaging.sprintpcs.com

This system requires a cell phone number and knowledge of the carrier the number is associated with.

NOTE: Some User/Group features, such as Find Me Follow Me and Call Forwarding, may not be supported and cause this feature to behave incorrectly. If you notice any problems, give us a call at 844.611.6110 Opt 2 to troubleshoot.

Methods:

  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.

  3. Click the Call Flows app icon.

  4. Click Call Flows.
  5. Locate the call flow from the list on the left.
  6. From the Advanced section on the right, drag and drop the Set Ringtone option into your call flow so that it is after the user.
  7. In the Emails text box, enter the Carrier SMS URL with the cell number that should be notified. You can also assign a User from the left to have emails sent to the email address associated with the user profile.
  8. Click Save.
  9. Add any additional settings to the call flow as needed.
  10. Click Save Changes at the top to make sure that the call flow changes are saved.