Ring Groups

Owned by Eric Ronhovde
Last updated: Jul 09, 2024
2 min read

Description:

This article will show you how to do the following.

  • Create a User Ring Group

Methods:

 Create User Ring Group
  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Click on the Smart PBX app.
  4. Select Groups from the left.

  5. Click Add Group at the top.

  6. Enter a Group name and Extension Number for the group, select the desired Users or Devices from the drop-down boxes.

    • Note: Clicking Find One will show you a list of existing extensions already assigned to the account.
  7. Click Create Group to save your changes.
  8. The ring group has been created.
 Manage Ring Groups
  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Click on the Smart PBX app.
  4. Select Groups from the left.
  5. From the Groups menu, click the name field of the group.
  6. From here you can, Rename, Delete, or change the number of attempts the group will be dialed. Make sure to click Save Changes as needed.
  7. Clicking the Members field will allow you to adjust what order and for how long a user is rang. Make sure to click Save Changes as needed.

  8. Clicking the Extensions field will allow you to add or remove extensions as needed. Make sure to click Save Changes as needed.
  9. Clicking the Phone Numbers field will allow you to assign a direct phone number to the group. Make sure to click Save Changes as needed.

  10. Clicking the Features field will allow you to enable and disable Group level features.