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Call Center Basic
How To - Assign Devices in Call Center
Summarize
How To - Assign Devices in Call Center
Eric Ronhovde
Owned by
Eric Ronhovde
Last updated:
Apr 11, 2023
1 min read
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Description:
This article will show you how to do the following:
Assign which device is rang by the call queue, if user has multiple devices
Methods:
Login to the Audian Portal
.
Click the
9 square button
at the top right of the screen.
Select
Call Center Basic
from the applications list.
Click the
Phone
icon at the top right of the page.
Click the
Default Answering Device
drop down menu.
Select the default device from the list of available devices.
Note: Select All
is the default option and will ring all devices that are currently registered to the user.
{"serverDuration": 21, "requestCorrelationId": "3206b2518db74c1d8faab70d885bec81"}