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Call Center Basic
How To - Add Agents to the Call Center
Summarize
How To - Add Agents to the Call Center
Eric Ronhovde
Owned by
Eric Ronhovde
Last updated:
Apr 11, 2023
1 min read
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Description:
This article will show you how to do the following:
Add a user as an agent in the Call Center
Methods:
Login to the Audian Portal
.
Click the
9 square button
at the top right of the screen.
Select the
Call Center Basic
application.
Select the
Members
icon from the left.
Click the
Manage Members
button.
Select the users to be added to this call queue, and then click
Add as Members
.
The agents have been added to the call queue, to remove an agent, select them, and then click the
Remove Members
button.
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