How To - Use the Operator Console Application

This article will show you how to do the following:

• Log in and view the Operator console

1. Login to the Audian Portal.

2. Click the 9 square button at the top right of the screen.
   

3. Select Operator Console from the applications list.
   
   
   

4. From here you are able to see the status of all agents/users and if they are on an active call or not.