How to Transfer a call - IP 330

Owned by Eric Ronhovde
Last updated: Nov 09, 2020

Description:

This article will show you how to do the following:

  • Transfer a call to another extension/phone number

Methods:

Warm Transfer

  1. While on an active call, press the Trans. button. This will place the call on hold.
  2. Enter the number or extension that you would like to transfer the call to.
  3. Once the second party has answered the call and they are ready to accept, press the Trans. button again to complete the transfer.

Blind/Cold Transfer

  1. While on an active call, press the Trans. button. This will place the call on hold.
  2. Enter the number or extension that you would like to transfer the call to.
  3. Press the Blind button to complete the transfer without talking to the party on the other end first.