How To - Transfer Calls - T46G

Owned by David Klein
Last updated: Oct 21, 2020 by Eric Ronhovde
2 min read

Description:


This article will show you how to do the following:

Transfer a call to another party in one of the two ways:

  • Blind/Cold Transfer: Transfer a call directly to another party without consulting.
  • Attended/Warm Transfer: Transfer a call with prior consulting.

Methods:

To perform a Blind/Cold transfer:

  1. Press or the Transfer soft key during a call.
  2. Enter the number you want to transfer the call to.
  3. Press to complete the transfer.
    • Then the call is connected to the number to which you are transferring.

To perform an Attended/Warm transfer:

  1. Press or the Transfer soft key during a call.
  2. Do one of the following: Enter the number you want to transfer the call to.
    1. Press the Directory soft key, and then select Local Directory. Select the desired group and search for the contact.
    2. Press the Directory soft key, and then select Local Calllog. Select the desired list and press or to select the entry.
    3. Press the Directory soft key, and then select Remote Phone Book. Select the desired group and search for the contact.
  3. Press or to dial out.
  4. After the party answers the call, press or the Transfer soft key to complete the transfer.
    1. If you are using a handset, the transfer can be completed by hanging up the handset. You can cancel the transfer before the call is connected by pressing the Cancel soft key.