Headsets Guide

Description:

This article will show you how to do the following:

  • Types of headset jacks
  • Recommended headsets

Info:

 Headset Jack Types
Headset TypeDescriptionPicture
RJ-9 Headsets that plug into an RJ11 "Square" style of the phone jack. Both wired and wireless options exist here. To hook a wired headset just plug it in and then most phones will show a separate button for the headset. Push that button to answer or make a call.

Bluetooth & USBBluetooth or USB wireless headsets that use a dongle or connect directly to the Bluetooth of the phone. They allow easy toggling to answer or hang up a call and work great. the only limitation is that the range is closer to about 33 - 60 feet instead of the 300 you will get with a dedicated wireless unit.

2.5mm
Headsets that plug into a circular type of "jack" similar to a headphone. This type of plug is very straight forward, but you will need to verify that the phone has the port to do this (some phones do not include). You will typically not be able to use a headset lifter or other device with this.

 Recommended Headsets
ModelJack TypeLink
Plantronics Voyager Focus UC Bluetooth USB B825 202652-01 Bluetooth or USB (Confirmed works with Polycom Models VVX401, 411, 501, 601, 500, 600)https://www.amazon.com/Plantronics-Voyager-Bluetooth-202652-01-Cancelling/dp/B013F4LJTI?tag=652633652633-20
Plantronics-CS540 Convertible Wireless Headset (REQUIRES USE OF ADDITIONAL CABLE)Wireless + RJ9https://www.amazon.com/Plantronics-84693-01-Plantronics-CS540-Convertible-Wireless/dp/B005HS5MKS?tag=652633652633-20 With  https://www.amazon.com/Plantronics-38439-11-Landline-Telephone-Accessory/dp/B007IP8NNQ?tag=652633652633-20
Cisco IP Phones Compatible Call Center Headset with Noise Cancellation and Quick Disconnect Cords

RJ-9 and 2.5mm


https://www.amazon.com/Phones-Compatible-Headset-Cancellation-Disconnect/dp/B00I9LAU4I?tag=652633652633-20
TRIPROC Binaural 4 Pin RJ9 Telephone Headset For Landline PhonesRJ-9https://www.amazon.com/TRIPROC-Binaural-Telephone-Headset-Landline/dp/B0725WND3R?tag=652633652633-20
RJ9 Cisco Headset for Telephone with Noise Cancelling MicrophoneRJ-9https://www.amazon.com/Headset-Cancelling-Connetor-Mobiles-Compatible/dp/B075K7WLXW?tag=652633652633-20
Standard Headset2.5mmhttps://www.amazon.com/Headphones-Standard-Soundpoint-Grandstream-Panasonic/dp/B015FB6G4C?tag=652633652633-20
 Supported Headsets by Make and Model
 Yealink Phones
ModelBT CompatibleUSBRJ92.5mm
T41SNoYesYesNo
T42SNoYesYesNo
T42GNoNoYesNo

T46G

NoNoYesNo
T46SNoYesYesNo
T48GNoNoYesNo
T48SNoYesYesNo
T52SBuilt inYesYesNo
T53DongleyesYesNo
T53WBuilt inyesYesNo
T54WBuilt inYesYesNo
T57WBuilt inYesYesNo
T58ABuilt inYesYesNo
 Polycom Phones
ModelBT CompatibleUSBRJ92.5mm
VVX 250NoYesYesNo
VVX 350NoYesYesNo

VVX 401

NoYesYesNo
VVX 410NoNoYesNo
VVX 411NoYesYesNo
VVX 350/450NoYesYesNo
VVX 500/501NoYesYesNo
VVX 600/601YesYesYes

No

CCX 400NoYesYesNo
 Cisco Phones

The Cisco (Linksys) SPA500/SPA900 series headsets will work with Cisco/Linksys SPA 303, SPA501G, SPA502G, SPA504G, SPA508G, SPA509G, SPA512G, SPA514G, SPA525G, SPA525G2. SPA921, SPA922, SPA941, SPA942, SPA962 IP Phones from GN Netcom and Plantronics. If your Cisco Phone is not listed, call us for compatibility.

  • Note: If you have a Cisco 79xx series phones look here instead

Headsets:




 Corded Headset

Jabra Biz 1500 Mono:

Description: This corded headset is the base Jabra model for 1 ear headset. The headset requires an additional connector to plug into the phone. Both the headset and the connector are listed below.

Jabra Biz 1500 Duo:

Description: This corded headset is the base Jabra model for 2 ear headset. The headset requires an additional connector to plug into the phone. Both the headset and the connector can be ordered as a bundle.

 Cordless Headsets

Wireless Headsets: Both Jabra/GN and Plantronics wireless headsets are compatible with these Cisco SPA series IP phones. To have remote answering, you can add a handset lifter (Plantronics HL10 or GN 1000). These Cisco phones are not hook switch compatible.  If you have the SPA 512G, 514G, 525G, 525G2, a Plantronics Cisco SPA EHS hookswitch is available.  Also see Cisco 525G EHS setup information. No EHS cable available for Jabra wireless headsets.

Jabra PRO 920 Mono:

Description: This cordless headset is the base Jabra model for 1 ear headset. This headset also comes bundled with a remote handset lifter which gives you the ability to wirelessly answer calls.

Jabra PRO 920 Duo:

Description: This cordless headset is the base Jabra model for 2 ear headset. This headset also can be bundled with a remote handset lifter which gives you the ability to wirelessly answer calls.

Jabra PRO 9450 Mono:

Description: This cordless headset is the base Jabra model for 1 ear headset. This headset also comes bundled with a remote handset lifter which gives you the ability to wirelessly answer calls.

Jabra PRO 9450 Duo:

Description: This cordless headset is the base Jabra model for 2 ear headset. This headset also can be bundled with a remote handset lifter which gives you the ability to wirelessly answer calls.