Yealink - How To Transfer Calls

Basic Instructions:

1. Press the Transfer softkey.
2. Dial the extension or 10 digit phone number.
3. Press the Dial key.

Warm Transfer:

Warm transfers are transfers where you speak with the person you are trying to transfer a call to before you transfer.

1. Press the Transfer softkey.
2. Dial the number you wish to transfer.
3. Wait for the person to receive the call.
4. Press the Transfer softkey when you are ready.

Cold Transfer:

Cold transfers are when you transfer a call without speaking to that person.

1. Press the Transfer softkey.
2. Dial the number you wish to transfer.
3. Press the Transfer softkey again.