Yealink - How To Park a Call

Owned by David Klein
Last updated: Nov 30, 2021 by Eric Ronhovde
1 min read

This article will show you how to do the following.

  • How to place a call on Park and retrieve it.  This will place the person you were speaking to on a “Global Hold” which can be picked up by any other phone. 
  1. Press the Park softkey, if setup, or blind/cold transfer a call to *3x. 
    • *31 = Park 1, *32 = Park 2, etc.  Note: If no # is entered after the *3, the call will be put in the first available parking spot, starting with 101.
    • A warm/attended transfer can be done to *4, this will tell the transferring party what parking spot the caller will be placed in.
  2. You can then let the receiving party know, “They have a call waiting on Park 1.”
  3. That user can then press the Park softkey for that parking spot or dial *5x to retrieve the call.