Description:

This article will show you how to do the following.

How to place a call on Park and retrieve it. This will place the person you were speaking to on a “Global Hold” which can be picked up by any other phone.

Methods:

Press the Park softkey, if setup, or blind/cold transfer a call to *3x.
- *31 = Park 1, *32 = Park 2, etc. Note: If no # is entered after the *3, the call will be put in the first available parking spot, starting with 101.
- A warm/attended transfer can be done to *4, this will tell the transferring party what parking spot the caller will be placed in.
You can then let the receiving party know, “They have a call waiting on Park 1.”
That user can then press the Park softkey for that parking spot or dial *5x to retrieve the call.