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This article will show you how to do the following.:

• How to enable or disable Missed Call Alerts

Missed Call Alertsallows you to get an email notification if a caller hangs up before going to voicemail.

1. Login to the Audian Portal.
2. Click the 9 square button at the top right of the screen.
   
3. Click on the Smart PBX app.
   
4. Click on Users on the left.
   
5. Click the User Features field for the desired user.
   
6. Click Missed Call Alert.
   
   
7. Click the Disabled toggle buttonswitch to enable the feature.
   

8. Missed Call Alert allows users to receive an email notification for unanswered inbound calls that originate from outside the system and do not result in a voicemail message.

9. If a call is forwarded to an external device, such as a cell phone, the Missed Call Alert will not be triggered as we have no indication of whether the call was answered.

Press the Save buttonImage Added

10. Click Save Changes.
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• Note: By default, Missed Call Alerts will go to the email address associated with the user. If alternate or additional email addresses need to be notified, please contact 611@audian.com.