Click the 9 square button at the top right of the screen.
Click Audian User Portal.
Click Voicemails on the left.
Find the Voicemail you would like to call back.
Click on the number under the From column or click the Call icon.
Select the device to make the call, and then click Call.
The system will ring the device selected with the phone number that is to be called back, answer this call and then the system will initiate the outbound call to that number.
Voicemail Greetings
Every Voicemail box has two greetings options, Unavailable and Temp.
Unavailable is the standard greeting that is setup when the box is first configured.
Temporary greetings, if set, will override any Unavailable greeting used until removed.
Temp Greeting should be set to None to revert to normal Unavailable greeting.
Click the 9 square button at the top right of the screen.
Click Audian User Portal.
Click Settings on the left at the bottom.
Voicemail settings can be adjusted here.
Email Address: Change the email address that voicemail notifications are sent to.
Voicemail PIN: View and change the PIN required to access the voicemail box from a phone.
Send voicemail to email: Checking this box will have the system send an email notification to the email addresses associated with the voicemail box.
Delete Voicemail upon email: This will mark a voicemail for deletion after the notification email and file is sent so that it does not show as an unheard message on the physical phone.