Versions Compared

Old Version 3

changes.mady.by.user Eric Ronhovde

Saved on

compared with

New Version Current

changes.mady.by.user Eric Ronhovde

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Description:

Tip
iconfalse

This article will show you how to do the following:

  • Enable and Disable Single Failure Reject

If enabled, a call will be forcibly moved to the next action in the callflow if any user in the group rejects the call.

Methods:

Info
iconfalse
  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
    Image Modified

  3. Click the Call Flows app icon.
    Image Modified

  4. Click Call Flows.
    Image Modified
  5. Select the Callflow from the list on the left.
    • Image Modified
  6. Double click the Ring group cell in the call flow.
    • Image Modified
  7. Toggle the Single Failure Reject option.
    • Image Modified
  8. Click Save on Ring Group window.
    • Image Modified
  9. Click Save Changes at the top of the callflow
    • Image Modified