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Description:

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This article will show you how to do the following.:

Setup Call Recording on a User
Listen to Call Recordings
Download Call Recordings

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Info

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Expand

title	Enable Call Recording

Login to the Audian Portal.
Click the 9 square button at the top right of the screen.
Click on the Smart PBX app.
Click on Users on the left.
Click the User Features field.
Click Customized Call Recording.
Click the Disabled toggle.
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Click Enable at the top and then customize what you would like the service to do.
1. Inbound Internal: Records when a user calls this user from inside the Audian network.
2. Inbound External: Records when a person calls this user from outside the Audian network.
3. Outbound Internal: Records when this user calls another user inside the Audian network.
4. Outbound External: Records when this user calls a person outside the Audian network.
5. URL: CONTACT AUDIAN TO ENTER THIS
6. Format: Audio file format
7. Time Limit: Sets how long the service will record the call.
Click Save Changes.

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