Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

Description:

This article will show you how to do the following:

  • Add Members from the Members List to an existing call Queue

Methods:

Members must be added to the Members List before they will be available to be added to a Call Queue. See Article: How to - Add Users to Members list

  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Select the Call Center Pro application.
  4. Click the Call Queue.
  5. Click the Settings icon, and then select Edit Queue Settings.

  6. Select Member Assignment from the options on the left.
  7. Select the Members, and then click Assign to Queue.



  • No labels