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Tip
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This article will show you how to do the following.

    • How to enable Caller ID for specific Users.

Methods:

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titleSmart PBX Method
  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
    Image Removed
  3. Click on Users on the left.
    Image Removed
  4. Click on the User Features box for the preferred user.
    Image Removed
  5. Click on Caller-ID Number.
    Image Removed
    • Note: A telephone number must be assigned to the user prior to enabling the Caller-ID feature.
  6. Click the User Caller-ID Settings toggle switch to On.
    Image Removed
  7. Click the drop-down box and select the preferred number to appear on outbound calls.
    Image Removed
    Note: This can be any number that is assigned to the account instead of just the number assigned to the user.
  8. Click Save Changes at the bottom,
    Image Removed

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titleCallflows Method
Warning

Important: For most accounts, it is not necessary to set the Caller-ID settings at the user level in Callflows, this is now done in the SPBX app. If Caller-ID is set via CallFlows, leave notes on the account in SPBX.

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Tip
iconfalse

This article will show you how to do the following.

    • How to enable Caller ID for specific Users.

Methods:

Info
iconfalse


Expand
titleSmart PBX Method
  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Click on Users on the left.

  4. Click on the User Features box for the preferred user.

  5. Click on Caller-ID Number.

    • Note: A telephone number must be assigned to the user prior to enabling the Caller-ID feature.
  6. Click the User Caller-ID Settings toggle switch to On.
  7. Click the drop-down box and select the preferred number to appear on outbound calls.

    Note: This can be any number that is assigned to the account instead of just the number assigned to the user.
  8. Click Save Changes at the bottom,



...

Info
iconfalse


Expand
titleCallflows Method


Warning

Important: For most accounts, it is not necessary to set the Caller-ID settings at the user level in Callflows, this is now done in the SPBX app. If Caller-ID is set via CallFlows, leave notes on the account in SPBX.

  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Click on the Callflows app.
  4. Click User.

  5. Select the desired User from the list on the left.

  6. Set the desired Caller ID Name for both In-House calls and Outbound calls.

  7. Scroll down, and click Save.


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