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Description:

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Tip

This article will show you how to add a new PBX server do the following.

  • Add a PBX to your account
for SIP TrunkingThe processes below will also show you how to verify a PBX SIP Credentials.
  • .
Tip
  • Verify PBX Credentials.
  • Test your PBX System

Methods:

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titleCurrent Platform
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  1. Login to the How To - Login to Portal 2.0Audian Portal
  2. Click on the Apps button in the top right of the screen.
  3. Click PBX Connector.Click Add PBX
  4. If a PBX is already setup on the account and a new one needs to be added, click Add PBX at the bottom right. Otherwise, skip to the next step.

  5. Select your PBX System.
  6. Name the PBX System.
  7. Select if your IP is static or not.
    1. If Yes 
      1. Enter in the Static IPv4, IPv6 and Static Port
    2. If No 
      1. Enter in your username and password.
      2. Click Next
      3. Set the Invite Format
      4. Turn Compatibility ON or OFF
      5. Click Submit
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titleLegacy
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  1. Log into the Audian Portal. 
  2. Click PBX Connector.
  3. Click Add Server.
  4. Select the PBX Manufacture that matches your PBX.
  5. Fill in the following.
    1. Create a Username
    2. Create a Password
    3. This PBX will be known as (Name)
  6. Click Save
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titlePBX Installation Checklist
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Use this checklist to test your newly installed PBX system.

  1. Make outbound call to a line outside Audian's network.
    1. Verify dial tone
    2. Verify ring back
    3. Verify two way audio
    4. Put call on hold, verify hold music and retrieval from hold
  2. Make inbound call
    1. Verify dial tone
    2. Verify ring back
    3. Verify two way audio
    4. Put call on hold, verify hold music and retrieval from hold
  3. Dial 811 to test 911
    • The number read back to you should be the E911 caller ID.