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Features:

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This article will show you how to do the following.

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  • Force Record Entire Account: Allows an admin to enable call recording over the entire account.
    • This includes calls into the main numbers and call's made outbound.
  • Force Record all Users on Account: These settings force all users on the account that are set to default call recording and allows an admin to enable call recording across the entire account quickly.
  • Storage Settings: Allows accounts to save their call recording on an AWS S3 server instead of saving recordings on audian servers.

Force Record Entire Account:

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Allows an admin to enable call recording over the entire account.

  • Inbound Calls: This allows an account to record incoming calls to the main number and users with numbers from outside the Audian network.
  • Outbound Calls: This allows calls made from users to numbers outside the Audian network to be recorded.

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Force Record All Users on Account:

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These settings force all users on the account that are set to default call recording and allows an admin to enable call recording across the entire account quickly.

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Force Record All Users on Account:

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Allows accounts to save their call recording on an AWS S3 server instead of saving recordings on audian servers.

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