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Description:

This article will show you how to transfer calls. There are two types of call transfers which are Live and Blind.

  • Live Transfers allow you to talk to the extension you dialed before you press the Transfer button.
  • Blind Transfers allow you to transfer the call to the extension quickly if you do not need to talk to them before transferring.
 Step By Step
  1. Answer the incoming call
  2. Put the call on Hold using the left soft-key button.
  3. Press the Transfer button
    1. To do a Blind transfer press the Blind button.
  4. Enter the extension you want to transfer to.
  5. Press Send to dial the ext then wait for the phone to ring.
    1. If you used Blind transfer the phone will not ring and the call will transfer before disconnecting your line.
  6. Press Transfer
 Video Walkthrough

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