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This article contains all the basic features for the Yealink T32G. (This model has been discontinued, please see Yealink T23g for new purchases)

Phone Articles:

titleHow To Place & Receive Calls

Placing Calls

To dial a number, you may pick up the handset, press the speaker-phone button, or press the headset button if you have a headset, and dial the number or extension you are trying to call. You may also type in the number and press the green “Send” softkey just below the screen, which will automatically dial the number and turn on the speaker phone. An alternative way of dialing is to dial the number first, and then pick up the handset.


To dial a number, you do NOT need to dial a 1, 9 or any other number prior to entering your number. Just dial the 10 digit phone number you wish to call. There is not need to dial a “1” when dialing 800 numbers.

Receiving Calls

To answer a call, Simply hit the “answer” softkey just below the screen, press the speaker-phone button, the headset button, or pick up the handset. You may also press the “ignore” or “reject” soft key to send the caller to voicemail.


titleHow To Check Voicemail

Voicemail Options:

There are a few ways to retrieve voicemail based on how your system was originally set up with. If you are unsure, please contact Audian or your phone administrator.

Our options for voicemail delivery range from Email Notifications, Phone, or Web Portal.

Email Notifications:

To setup email notifications you can call Audian's tech support or login to the Audian portal to set it up.

Check Voicemail On The Phone:

  1. Press the MESSAGE button on the right side of the phone.
  2. Enter your voicemail PIN number.

Web Portal:

titleHow To Change a Voicemail Greeting
  1. Press the message key and pick up the handset. 
  2. Type in your password.
  3. Press the number 5.
  4. The system will walk you through changing the greeting.