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Tip

This article will show you how to do the following.

  • Find the MAC and IP addresses for Polycom, Yealink and Cisco devices.

Methods:

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Expand
titlePolycom

VVX Series

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  1. Press the Home button on the right of the phone.
  2. Select Scroll to and select Settings.
    • On some VVX phones you will need to scroll right to the 3rd page to find it.
  3. Press 4-1-1 to get to the Phone page.
  4. Scroll down to find:
    1. MAC address is labeled as S/N number.
    2. IP address is labeled as IPv4.

IP Series

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  1. Press the Menu button.
  2. Press 2-2-1 to get to the Phone page.
  3. Scroll down to find:
    1. MAC address is labeled as S/N number.
    2. IP address is labeled as IPv4.
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Expand
titleYealink
  1. While idle, press the OK button.
  2. The IPv4 and MAC address addresses will be listed on screen.
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titleCisco

How to find the IP Address

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  1. Press the Menu button.

  2. Scroll down to Network.

How to find the MAC Address

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  1. Press the Menu button.
  2. Scroll to and select the Settings option.
  3. Scroll to and select the Network Configuration option.
  4. Scroll down to find MAC Address.