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Troubleshooting:

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title1. Fast busy
Info
iconfalse
  1. Replicate the issue by calling the number in question on a cell phone.

    1. If the call goes through try calling the number in question again from the line that failed .

    2. If doesn’t work call Audians technical support 844-611-6110.
      1. Audian VoIP Support Articles
      2. **Verify call example in homer

        1. If call is 487/404/503 or similar, log in to portal, verify that the phone number called is attached to a SIP trunk or to a call flow.

        2. If it is escalate (GATHER MORE INFO

  1. Call Quality 
  2. Call Cannot be Completed as Dialed
  3. Call Routes to the Wrong Person/Company

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