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title1. Fast busy
**Verify call example in homer
  • If call is 487/404/503 or similar, log in to portal, verify that the phone number called is attached to a SIP trunk or to a call flow.

  • If it is escalate (GATHER MORE INFO
      Info
      iconfalse
      1. Replicate the issue by calling the number in question on a cell phone.
        1. If the call goes through try calling the number in question again from the line that failed .

        2. If doesn’t work call Audians technical support 844-611-6110.
      How To - Look Up Call Examples (Homer)How To - Look Up Call Examples (Homer)
      Include Page
      1. Call Quality 
      2. Call Cannot be Completed as Dialed
      3. Call Routes to the Wrong Person/Company

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