Description:
This article will show you how to do the following.
- Column reference settings
- How to bulk add new users with or without devices, softphones, and feature keys with the Audian excel sheet.
CSV File: Audian-CSV-Sheet 2.1.xlsx
Column Reference:
| Column | Field Description | Values | Required Settings |
|---|---|---|---|
first_name | Required | string | A name |
| last_name | Required | string | A name |
| Required | An email address | ||
| extension | Required | number | A number |
| password | Required | string | A combination of letters, numbers, and symbols |
| phone_number | Optional | phone number | Phone numbers assigned to the user that exists on the account. |
| mac_address | Optional | string | The MAC address of the phone |
| brand | Optional |
| No Device: Can be left blank or labeled as None Device: Reference the list of valid brands located in the Audian-CSV-Sheet |
| family | Optional |
| No Device: Can be left blank or labeled as None Device: Reference the list of valid families located in the Audian-CSV-Sheet |
| model | Optional |
| No Device: Can be left blank or labeled as None Device: Reference the list of valid models located in the Audian-CSV-Sheet |
| include_voicemail | Optional | yes/no | This will add a voicemail box to the user. |
| in_directory | Optional | yes/no | This will add the user to the company directory. |
| user_notes | Optional | string | Adds custom notes on the user. |
| seat_type | Optional | string | Audian Admin only setting. If a none admin tries to set this the app will default the seat to standard. |
| do_not_bill | Optional | yes/no | Audian Admin only setting. This will set if the user is to be billed or not and can only be set by a Audian Admin in the app, otherwise it will default to no. |
Table Color Key
- Blue: These fields support multi resource creation per user. What this means is that you can define multiple phone numbers, extensions, and devices for a single user in the CSV. Please reference how to do this below.
- Green: Admin only settings, when uploading the CSV only users that are Audian Techs can influence these values otherwise they will default to their standard values.
Description: The form uses data validations to include all of the devices Audian has configuration files for. You will need to copy these fields in order to add more users.
- Open the Audian-CSV-Sheet.
- Determine how many users you would like to add then select the brand, family, model, and softphone cells labeled as None.
- Hover your mouse pointer over the bottom right corner of the selected cells where the green square is located, you should see a + symbol appear.
Click and drag the mouse down equal to the number of users you would like to add and then release the click.
Next, fill out the rest of the fields for each user you would like to add.
For each new user assign the brand, family, and model by clicking on the drop-down for each cell.
If you do not see a specific device in the list, leave the device section blank and add it from inside the Smart PBX app.
Set the softphone cell to yes if the users who need softphones.
- Save the file as a CSV format.
Methods:
Description: The form uses data validations to include all of the devices Audian has configuration files for. You will need to copy these fields in order to add more users.
- Open the Audian-CSV-Sheet.
- Determine how many users you would like to add then select the brand, family, model, and softphone cells labeled as None.
- Hover your mouse pointer over the bottom right corner of the selected cells where the green square is located, you should see a + symbol appear.
Click and drag the mouse down equal to the number of users you would like to add and then release the click.
Next, fill out the rest of the fields for each user you would like to add.
For each new user assign the brand, family, and model by clicking on the drop-down for each cell.
If you do not see a specific device in the list, leave the device section blank and add it from inside the Smart PBX app.
Set the softphone cell to yes if the users who need softphones.
- Save the file as a CSV format.
- Log in to the Audian Portal.
- Click on the Apps button
and select CSV Onboarding app. - Click on the link or drag and drop the file to upload it.
- Click on the Proceed button.
- Click on the Proceed button again once you have verified the first 5 entries and if no error messages are prompt.
- Use the drop-downs to add feature keys as needed for all the new devices.
- Click the Proceed button again to apply the feature keys or press cancel to not add feature keys.