This landing page outlines all of the Polycom VVX300 phone features.
How To Articles:
How To Change a Voicemail Greeting
Description:
This article explains how to change a users voicemail greeting.
Want a professional voice greeting? Dial 611 and Audian will record that greeting for you.
Step By Step
Press the Voicemail button
Enter your password and press #
Press 5 to change your greeting
Press 1 to record your away greeting.
Press 2 to record your name
Record your greeting and press any key to stop recording.
Press 1 to save your greeting.
Press 2 to replay your greeting.
Press 3 to re-record your greeting.
Video Walkthrough
How To Check Voicemail
Description:
This article will show you how to check voicemail on a Polycom VVX300.
Not sure what what your voicemail PIN is? Dial 611 and Audians support team will help you.
Step By Step
Press the Voicemail button located on the left side of the phone.
Enter your PIN number
Press #
Video Walkthrough
How To Enable/Disable Do Not Disturb
Description:
Do Not Disturb allows you to send calls straight to voicemail.This feature is useful when a user does not want their phone to ring.
Enabled DND is a common support call where the user is not receiving inbound calls. To resolve the issue verify that DND is disabled.
Step By Step
Press the DND soft-key located on the middle right of the screen.
Notice that a phone icon will appear on the top right of the screen.
Press the DND soft-key again to disable it.
The phone icon will disappear.
You can toggle the button tell you see the phone icon and then press it one more time to disable it.
Video Walkthrough
How To Make a 3 Way Call
Description:
This article will show you how to place a 3 way call.
Step By Step
Press New Call
Dial the phone number or ext
Press Send
Place the call on Hold
Press New Call and dial the next phone number or ext.
Press More
Press Join and both calls will join together.
Press Split to separate the 2 calls and then use the up and down arrow to highlight the caller you want to talk to followed by the Resume soft-key on the left.
Video Walkthrough
Coming Soon
How To Park a Call
Description:
This article outlines how to park a call and retrieve a call.
You can also park calls by putting a call on hold and transferring the call to *31 or *32.
Step By Step
Press the DND soft-key located on the middle right of the screen.
Notice that a phone icon will appear on the top right of the screen.
Press the DND soft-key again to disable it.
The phone icon will disappear.
You can toggle the button tell you see the phone icon and then press it one more time to disable it.
Video Walkthrough
How To Place a Call on Hold
Description:
This article will show you how to place a call on hold with a Polycom VVX300.
Step By Step
Once on a call is established the Hold soft-key will appear on the phone.
Press the Hold soft-key to place the call on hold.