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A CSV file must be in the following format (download a sample file):

• The first line of the file should contain column headings
• Values must be separated by either a semicolon, comma or tab
• The following headings are allowed:
• name - (required) contact's name. Alternatively, firstname and lastname fields are allowed.
• mobile - mobile number(s). To import multiple mobile numbers, split values into multiple columns with the same header name.
• phone - phone number(s). To import multiple phone numbers, split values into multiple columns with the same header name.
• fax - fax number(s). To import multiple fax numbers, split values into multiple columns with the same header name.
• organization - organization name associated with the contact
• position - contact's current position
• department - department name
• email - contact's email address
• about - any arbitrary info