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Description:

Tip

This article will show you how to transfer calls. There are two types of call transfers which are Live and Blind.

Tip
  • Live Transfers allow you to talk to the extension you dialed before you press the Transfer button.
  • Blind Transfers allow you to transfer the call to the extension quickly if you do not need to talk to them before transferring.
Live Transfers

do the following.

  • How to transfer calls on a Polycom IP7000.

Methods:

During icon

  1. During a call, press the Transfer soft key.
    • The call is placed on hold.
Image Removed
  1. The Enter number screen displays.
    Image Added
  2. Press the Blind soft key.
    • The Blind transfer to screen displays.
Place a call to
  1. Dial the number for the person to whom you want to transfer the call.
    • The call automatically transfers to the person you specified.
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Info
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Live Transfers:

  1. While on a call, press the Transfer soft key.
    • The call is placed on hold.

Image Removed
  2. The Enter number screen displays.
Place a call to

  1. Image Added
  2. Dial the number for the person to whom you want to transfer the call.
  3. Press the Transfer soft key.
    • If you want to talk privately to the person to whom you are transferring the call before the transfer is complete, wait until the person answers the call, talk to the person,
  4. Press the Transfer soft key to send the call over.

Blind Transfer:

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Expand
titleVideo Walkthrough
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width800
urlhttps://www.youtube.com/watch?v=ooC7gqXjxS0&list=PLAQ-ATkk3q5stmKguYkg-W-dtcw04UEB4&index=6
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