From the menu on the right, select Security Appliance, and then Traffic Shaping.
Setup your max upstream/downstream bandwidth using the 95/5 rule.
Take the advertised speed and set 95% as the max available bandwidth. Since the upstream bandwidth is not always consistent and can differ (usually around 5%), this should set a safe limit. If you wish to be more conservative, set it to 90%.
At the bottom of the page, Click on Add a new shaping rule.
Now click, Add+ to add definitions which include the all of IP addresses listed below and the type of service, SIP (Voice).excerpt-include
Note
Please contact Audian
IP Address WhitelistAudian IP Address Whitelist
support for a list of our IP addresses to be whitelisted.
Set the Priority to High.
Ensure that DSCP tagging is set to "Do not change DSCP key".