Description:This article will show you how to transfer calls. There are two types of call transfers which are Live and Blind. | Tip |
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- Live Transfers allow you to talk to the extension you dialed before you press the Transfer button.
- Blind Transfers allow you to transfer the call to the extension quickly if you do not need to talk to them before transferring.
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| - Transfer calls to Voicemail allows you to transfer a call directly to another users voicemail box.
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Live Transfers:| Info |
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| - Answer the incoming
callPut the - call
on Hold using the left soft-key button.- Press the Transfer
buttonTo do a Blind transfer press the Blind - button
.- Enter the extension you want to transfer to.
- Press Send to dial the ext
then - , OR You may wait for the phone to ring
.If you used Blind transfer the - .
- Speak to the person you are transferring to, to advise them of the transfer.
- Press Transfer or Hang Up When you are ready to transfer the call.
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Blind Transfer:| Info |
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| - Answer the incoming call
- Press the Transfer button.
- Press the Blind button.
- Enter the extension you want to transfer to.
- Press Send, the phone will not ring and the call will transfer before disconnecting your line.
Press |
Transfer | Expand |
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