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Description:

Tip
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This article will show you how to do the following.

  • Setup MultiCast Paging on a Polycom an account and/or device
Note

NOTE: Paging service only works on Polycom devices and will need to be enabled on the account prior to the feature working. To enable this, please send a request to sales@audian.com.

Methods:

Info
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Expand
titleAccount Level settings
  1. Login to the Audian Portal

  2. Click the 9 square button at the top right of the screen.

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  3. Select Smart PBX from the Apps list.
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  4. Click the User/Account Name at the top right of the screen.
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  5. If needed, select Account on the top left.
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  6. Select Provisioning.
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  7. Enable or Disable the MultiCast Paging setting as desired.
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  8. Click Save Changes.
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Expand
titleIndividual Devices
  1. Login to the Audian Portal

  2. Click the 9 square button at the top right of the screen.

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  3. Select Smart PBX from the Apps list.
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  4. Select Users on the left.
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  5. Click the Device field for the preferred user.
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  6. Click on the device's name.
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  7. Click Advanced at the top.
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  8. Select
Polycom Options
  1. Miscellaneous from the drop-down menu.
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In the File Name field, enter paging.cfg and then clickSave and Restart.
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  1. Select the desired option for this device.
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    • Note: If Multicast Paging is disabled for a device, it will not receive Pages or be able to initiate paging to other phones.
  2. Click Save Changes.