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changes.mady.by.user David Klein

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titleChoppy Audio
Info
iconfalse
  1. How long has this been going on?

    1. IF the issue just started happening ask if it is:

      1. Intermittent: The issue will go away and come back randomly.
      2. Consistent: The issue is happening all the time.
    2. IF the issue has been going on for a week or longer then find out if the issue is:
      1. Intermittent: The issue will go away and come back randomly.
      2. Consistent: The issue is happening all the time.

  2. How many users are being affected?

    1. A Single User
    2. Multiple Users
    3. All Users
    This issue just startedIntermittentConsistent

    A Single User

    		Reboot PhoneReboot Phone

    Multiple Users

    		Network TestsNetwork Tests
    All UsersNetwork TestsNetwork Tests
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titleSingle User Intermittent
Info
iconfalse
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title1. Reboot the phone

Reboot The Phone by unplugging the phones power and plug it back in.



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title4. Call Routes to the Wrong Person/Company

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