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Description:

Describe what this ticket is for.

Auto Provisioning Method:

This process outlines the steps to provision a Yealink phone on the Audian network.

  • For new users/devices please contact Audian via phone or email to have the user built into the system.
  • To re-purpose the device from an existing user to a new user please contact Audian via phone or email to have the new user edited into the system.
 Auto Provisioning Method

To add a new Yealink phone to your account you will need to build the user in the Audian portal or contact Audian to create the user for you.

  1. Create the user in the Audian portal.

    A user MUST be assigned to the device or the auto provisioning tool will not work.

  2. Use the Yealink Provisioning Tool to add the auto provisioning attribute to the phone.

    This step can only be done by an Audian support technician. Please call 844-611-6110

  3. Factory Reset the phone.

    1. Press and hold the OK button on the phone until a menu pops up.
    2. Press the OK soft key.
  4. The device should provision with the users information.
 Auto Provisioning Backup Method

If the phone does not auto provision after these steps the phone might need to be /wiki/spaces/SUPD/pages/1575154.

This step can only be done by an Audian support technician. Please call 844-611-6110

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