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Description:

Do Not Disturb allows you to send calls straight to voicemail.This feature is useful when a user does not want their phone to ring.

Enabled DND is a common support call where the user is not receiving inbound calls. To resolve the issue verify that DND is disabled.

 Step By Step
  1. Press the DND soft-key located on the middle right of the screen.
    1. Notice that a phone icon will appear on the top right of the screen.
  2. Press the DND soft-key again to disable it.
    1. The phone icon will disappear.
      1. You can toggle the button tell you see the phone icon and then press it one more time to disable it.
 Video Walkthrough

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