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This landing page outlines all of the Polycom VVX300 phone features.

How To Articles:

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titleHow To Change a Voicemail Greeting
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Description:

This article explains how to change a users voicemail greeting.

Note

Want a professional voice greeting? Dial 611 and Audian will record that greeting for you.

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titleStep By Step
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  1. Press the Voicemail button
  2. Enter your password and press #
  3. Press 5 to change your greeting
    1. Press 1 to record your away greeting.
    2. Press 2 to record your name
  4. Record your greeting and press any key to stop recording.
    1. Press 1 to save your greeting.
    2. Press 2 to replay your greeting.
    3. Press 3 to re-record your greeting.
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titleVideo Walkthrough

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urlhttps://www.youtube.com/watch?v=5-b-izeE4RY&list=PLAQ-ATkk3q5stmKguYkg-W-dtcw04UEB4&index=3
height550

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titleHow To Check Voicemail
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Description:

This article will show you how to check voicemail on a Polycom VVX300.

Note

Not sure what what your voicemail PIN is? Dial 611 and Audians support team will help you.

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titleStep By Step
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  1. Press the Voicemail button located on the left side of the phone.
  2. Enter your PIN number
  3. Press #
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titleVideo Walkthrough

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urlhttps://www.youtube.com/watch?v=iEFUk9U72V4&list=PLAQ-ATkk3q5stmKguYkg-W-dtcw04UEB4&index=5
height550

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titleHow To Enable/Disable Do Not Disturb
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Description:

Do Not Disturb allows you to send calls straight to voicemail.This feature is useful when a user does not want their phone to ring.

Tip

Enabled DND is a common support call where the user is not receiving inbound calls. To resolve the issue verify that DND is disabled.

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titleStep By Step
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  1. Press the DND soft-key located on the middle right of the screen.
    1. Notice that a phone icon will appear on the top right of the screen.
  2. Press the DND soft-key again to disable it.
    1. The phone icon will disappear.
      1. You can toggle the button tell you see the phone icon and then press it one more time to disable it.
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titleVideo Walkthrough

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urlhttps://www.youtube.com/watch?v=OfIvDB6k6L4&list=PLAQ-ATkk3q5stmKguYkg-W-dtcw04UEB4&index=4
height550

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titleHow To Make a 3 Way Call
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Description:

This article will show you how to place a 3 way call.

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titleStep By Step
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  1. Press New Call
  2. Dial the phone number or ext
  3. Press Send
  4. Place the call on Hold
  5. Press New Call and dial the next phone number or ext.
  6. Press More
  7. Press Join and both calls will join together.
    1. Press Split to separate the 2 calls and then use the up and down arrow to highlight the caller you want to talk to followed by the Resume soft-key on the left.
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titleVideo Walkthrough

Coming Soon

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titleHow To Park a Call
Info
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Description:

This article outlines how to park a call and retrieve a call.

Tip

You can also park calls by putting a call on hold and transferring the call to *31 or *32.

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titleStep By Step
Info
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  1. Press the DND soft-key located on the middle right of the screen.
    1. Notice that a phone icon will appear on the top right of the screen.
  2. Press the DND soft-key again to disable it.
    1. The phone icon will disappear.
      1. You can toggle the button tell you see the phone icon and then press it one more time to disable it.
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titleVideo Walkthrough

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width800
urlhttps://www.youtube.com/watch?v=XPiAmeh3hI8&list=PLAQ-ATkk3q5stmKguYkg-W-dtcw04UEB4&index=1
height550

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titleHow To Park a Call

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Description:

This article will show you how to place a call on hold with a Polycom VVX300.

Tip

 

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titleStep By Step
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  1. Once on a call is established the Hold soft-key will appear on the phone.
  2. Press the Hold soft-key to place the call on hold.
  3. Press Resume to take the call off hold.

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titleVideo Walkthrough

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Child pages (Children Display)
pageVVX300 Phone Features