Description:
Describe what this ticket is for.
Auto Provisioning Method:
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Description:
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This process outlines the steps to provision article will show you how to do the following. - Provision a Yealink phone on the Audian network
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- For new users/devices please contact Audian via phone or email to have the user built into the system.
- To re-purpose the device from an existing user to a new user please contact Audian via phone or email to have the new user edited into the system.
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Methods:
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| title | Auto Provisioning Method |
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| | To add a new Yealink phone to your account you will need to build assign the device to a user in the Audian portal or contact Audian to create the user for you. Create the user in the Audian portal. | Warning |
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A user MUST be assigned to the device or the auto provisioning tool will not work. |
Use the Yealink Provisioning Tool to add Contact Audian to add the phone to the account and the auto provisioning attribute to the phone. | Note |
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| This step can only be done by an Audian support technician. Please call 844-611-6110 |
Assign the device to an existing user or Create a new user in the Audian portal. See Article:How To - Create a User | Warning |
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A user MUST be assigned to the device for the auto provisioning tool will not work. |
Factory Reset the phone. - Press and hold the OK button on the phone until a menu pops up.
- Press the OK soft key.
The device should provision with the users information.
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| title | Auto Provisioning Backup Method |
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| If the phone does not auto provision after these steps the phone might need to be /wiki/spaces/SUPD/pages/1575154manually provisioned. | Note |
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| This step can only be done by an Audian support technician. Please call 844-611-6110. |
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Internal Support see article - /wiki/spaces/SUPD/pages/1575154