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Info
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This process outlines the steps to provision a Yealink phone on the Audian network.

  • For new users/devices please contact Audian via phone or email to have the user built into the system.
  • To re-purpose the device from an existing user to a new user please contact Audian via phone or email to have the new user edited into the system.
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Expand
titleAuto Provisioning Method
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To add a new Yealink phone to your account you will need to build the user in the Audian portal or contact Audian to create the user for you.

  1. Create the user in the Audian portal.

    Warning

    A user MUST be assigned to the device or the auto provisioning tool will not work.

  2. Use the /wiki/spaces/SUPD/pages/1575154 to add the auto provisioning attribute to the phone.

    Note

    This step can only be done by an Audian support technician. Please call 844-611-6110

  3. Factory Reset the phone.

    1. Press and hold the OK button on the phone until a menu pops up.
    2. Press the OK soft key.
  4. The device should provision with the users information.
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titleAuto Provisioning Backup Method

If the phone does not auto provision after these steps the phone might need to be /wiki/spaces/SUPD/pages/1575154.

Note

This step can only be done by an Audian support technician. Please call 844-611-6110