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Tip
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title

This article will show you how to do the following.

  • How to Transfer a call
Info
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  1. Press the
soft key
  1. softkey labeled
  1. Transfer
” 
  1. .
  2. Dial the extension or 10 digit phone number.
  3. Press the
  1. Dial
  1. key.

Warm transfers are transfers where you speak with the person you are trying to transfer a call to before you transfer.

  1. Press the
  1. Transfer
” soft key
  1. softkey.
  2. Dial the number you wish to transfer.
  3. Wait for the person to receive the call.
  4. Press the Transfer
soft key
  1. softkey when you are ready.

Cold transfers are when you transfer a call without speaking to that person.

  1. Press the
  1. Transfer
” soft key
  1. softkey.
  2. Dial the number you wish to transfer.
  3. Press the
  1. Transfer
” soft key
  1. softkey again.