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Polycom Web UI Method

Panel
Tip

This method only works for for Polycom firmware 4.0.9.0509

  • 4.0.9.0509 has a grey and black UI.
  • SIPIP is black and red and does not support this method.
  1. Locate the phones IP address using the following method.
    1. IP Series: Press Menu>2>2>1 on the phone.
    2. VVX Series: Press Home>Settings>4>1>1
  2. Open a web browser and type in the IP address.
    1. Select Admin
    2. Password: 456 (This is Polycoms default password)
  3. Scroll over Utilities
  4. Select Phone Backup & Restore
  5. Click Global Settings
  6. Click Restore
  7. Click Yes to restore to factory settings.
  8. The phone will then factory reset and reboot.