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Tip

This method can take a few tries in order to be successful. IF you do not see the "Enter Password" screen then try again.

Polycom VVX Series

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Models: VVX 300, 310, 400, 410, 500, 600: Press 1, 3, and 5 dial pad keys

  1. From the Main Idle Screen (Where you can make a call) Hold down the buttons relating to the phone model listed above until it beeps or says "Enter Password"
  2. Make sure no Asterisks are on the screen, indicating that characters had already been typed in for the password.
  3. If there are asterisks on the screen, press the "<<" Key that's on the screen to delete them.
  4. Type in the password 456 and Press Enter.
  5. Click here to provision the phone.

Polycom IP Series

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Models: 321, 331, 335, 450, SoundStation 5000 , 7000 and SoundStation Duo: Press 1, 3, 5, and 7 dial pad keys

Models: 550, 560, and 650, and VVX 1500: Press 4, 6, 8, and * dial pad keys

Models: 6000: Press 6, 8, and * dial pad key

  1. From the Main Idle Screen (Where you can make a call) Hold down the buttons relating to the phone model listed above until it beeps or says "Enter Password"
  2. Make sure no Asterisks are on the screen, indicating that characters had already been typed in for the password.
  3. If there are asterisks on the screen, press the "<<" Key that's on the screen to delete them.
  4. Type in the password 456 and Press Enter.
  5. Click here to provision the phone.