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titleHow To Enable/Disable Do Not Disturb
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Description:

Do Not Disturb allows you to send calls straight to voicemail.This feature is useful when a user does not want their phone to ring.

Tip

Enabled DND is a common support call where the user is not receiving inbound calls. To resolve the issue verify that DND is disabled.

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titleStep By Step
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  1. Press the DND soft-key located on the middle right of the screen.
    1. Notice that a phone icon will appear on the top right of the screen.
  2. Press the DND soft-key again to disable it.
    1. The phone icon will disappear.
      1. You can toggle the button tell you see the phone icon and then press it one more time to disable it.
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titleVideo Walkthrough

Widget Connector
width800
urlhttps://www.youtube.com/watch?v=OfIvDB6k6L4&list=PLAQ-ATkk3q5stmKguYkg-W-dtcw04UEB4&index=4
height550

 

 
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titleHow To Make a 3 Way Call
Info
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Description:

This article will show you how to place a 3 way call.

Tip

Enabled DND is a common support call where the user is not receiving inbound calls. To resolve the issue verify that DND is disabled.

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titleStep By Step
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  1. Press New Call
  2. Dial the phone number or ext
  3. Press Send
  4. Place the call on Hold
  5. Press New Call and dial the next phone number or ext.
  6. Press More
  7. Press Join and both calls will join together.
    1. Press Split to separate the 2 calls and then use the up and down arrow to highlight the caller you want to talk to followed by the Resume soft-key on the left.
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titleVideo Walkthrough

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