This article will show you how to do the following:

  • Update a user's name


  1. Login to the Audian Portal.
  2. Click the 9 square button at the top right of the screen.
  3. Click on the Smart PBX app.
  4. Click on Users on the left.
  5. Click on the Name field to bring up the users settings.
  6. Update the First and Last name.
  7. To update the Email address, click Change Credentials, and then enter the new email address and password.
  8. Click Save Changes.
  9. Restart the phone to show the updated name. Click the Device field for the user that was just renamed.
  10. Click the Device Name.
  11. Click Save and Restart.

    • Note: If the phone does not restart via this method, unplug the power cable for 5-10 seconds.